Terms of Service

Last updated: October 31, 2026

These Terms of Service ("Terms") govern your access to and use of MagikStack (the "Service"), an AI marketing tool for social media, email, advertising and commerce analytics, operated by MagikStack LLC ("we", "our", or "us"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service. Our Privacy Policy explains what information the Service handles and is part of these Terms.

1. Eligibility

• You must be at least 18 years old, or the age of majority where you live if that is higher, to use MagikStack. The Service is a business tool and is not offered to children.
• If you use the Service on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.
• You must comply with all applicable laws and with the terms of every platform you connect to MagikStack.
• Access to MagikStack may be limited to people we invite or approve. We may decline or delay any request for access. Submitting a request does not create an account or any obligation on us.

2. Your Account

• You are responsible for keeping your account credentials confidential and for all activity that occurs under your account.
• You must provide accurate information when you register and keep it up to date.
• Signing in with Google creates an account under these Terms the same way registering with an email address does.
• You may not share your account or allow several people to use one login. Work together through portfolios and invitations, which give each person their own account and role.
• Tell us at hello@magikstack.ai at once if you suspect unauthorized access to your account.

3. Portfolios and Team Members

• A portfolio groups brands and the people who work on them. The account that creates a portfolio owns it.
• The owner is responsible for everyone they invite into a portfolio and for what those members do and publish through it.
• Work done by any member of a portfolio (AI drafts, pictures, clips, research, publishing) spends the owner's mana.
• The owner chooses each member's role (editor or viewer) and which brands they can reach, and can remove a member at any time. A member can leave at any time. The owner cannot be removed.
• If the owner deletes their account, every portfolio they own is deleted with everything in it, and its members lose access (see Termination).

4. Billing and Top-ups

• MagikStack is free to start and you pay for what you use. AI work, publishing and some ongoing services are metered in mana (see Mana), and you buy mana in top-ups. There is no plan to buy and no monthly fee.
• Top-ups are one-time purchases at the prices shown in the app before you pay (today $10, $30 and $100; the larger ones carry bonus mana). Promotional codes and offers have their own terms and may be withdrawn.
• Top-ups are charged through Stripe, or through Shopify's billing system if your account is billed through Shopify (you installed MagikStack from the Shopify App Store, or connected a Shopify store while not already paying us through Stripe). A Shopify-billed top-up is a one-time charge we create on your store through Shopify's Billing API: you approve it in your Shopify admin, it appears on your Shopify bill, and it is also subject to Shopify's terms.
• Auto-recharge is off until you turn it on in the Mana Well. While it is on, each time your balance falls to 330 mana or below we buy the top-up you chose and add the mana, one top-up at a time. With a saved card, each refill is a charge to that card. On an account billed through Shopify, you approve auto-recharge once in your Shopify admin, which Shopify records as an app subscription with no fixed fee and a limit of $300 every 30 days; each refill is added to your Shopify bill as a usage charge under that limit, and once the limit is reached refills wait until Shopify's next billing cycle. A declined charge turns auto-recharge off. You can turn it off at any time, and on an account billed through Shopify that also cancels the approval in Shopify.
• We no longer sell plans. An account that held one before keeps its monthly mana until the plan ends, and may cancel it by writing to hello@magikstack.ai. If you are billed through Shopify, removing the MagikStack app from your store ends such a plan immediately and Shopify stops the charge.
• If a payment fails, the mana is not added.
• All fees are non-refundable except where the law requires otherwise. This includes top-ups and unused mana.
• We may change top-up prices at any time; the price is always shown before you pay. The mana cost of individual actions may change at any time (see Mana).

5. Mana

Mana is the unit the Service meters AI work in. These are the rules the Service applies to it.

• Mana is a limited, revocable license to use paid features of the Service. It is not money, has no cash value, cannot be redeemed for cash, sold or transferred between accounts, and is not a deposit or stored value.
• A new account receives a one-time starter allowance of mana (currently 500). It does not refill. We may change or end the starter and any other promotional mana at any time.
• An account that still holds a plan from before plans were withdrawn receives its plan's monthly mana on the 1st of each month (UTC). Unused monthly mana expires at the end of the month and does not carry over, and it stops when the plan ends.
• Purchased mana does not expire while your account is open.
• The mana cost of an action is shown before you confirm it. Costs are set from what the work costs us to run and may change at any time.
• Some work runs on its own and costs mana without a confirmation each time: sending a scheduled post to each platform, preparing a video for each platform, each connected source that reports numbers to MagikStack (charged for the month when it connects and on the 1st of each month), and storing a brand's media (by the gigabyte each month, at least 1 mana a brand). If your balance cannot cover a scheduled post, it is not sent and the post says why; if it cannot cover a month of a source or of storage, that source's numbers are not read until a later month is paid, and nothing is deleted.
• Some AI work runs for you outside a confirmed action (for example the mage's reasoning while it answers you, planning, scheduled copy and the web reads inside a report). It uses mana based on its cost. If your balance cannot cover it, the shortfall is deducted from mana you receive or buy later, and we may decline new work until it is covered.
• If an action fails to produce a result, the mana it reserved is returned. Mana spent on an action that completes is not returned because the result is not what you wanted. You can ask for changes, which may cost mana.
• Unused mana, including purchased mana, is forfeited without refund when you delete your account or when we terminate it for a breach of these Terms. If we discontinue the Service, we will tell you in advance and give you a reasonable period to use purchased mana.
• Talking with the mage draws on a monthly message allowance that resets on the 1st of each month (UTC). We may limit the rate of messages to protect the Service.

6. Connected Accounts

• MagikStack connects, on your instruction, to social platforms (Facebook Pages, Instagram, Threads, TikTok, LinkedIn profiles and Company Pages, Pinterest, YouTube and Bluesky), to stores and marketing data (Shopify, Etsy, Amazon Seller Central, Amazon Ads, Google Analytics, Google Search Console and Google Ads) and to file storage (Google Drive and Dropbox). The Privacy Policy says what each connection reads and stores.
• MagikStack uses YouTube API Services. By connecting a YouTube channel you also agree to be bound by the YouTube Terms of Service
• The term 'Etsy' is a trademark of Etsy, Inc. This Application uses Etsy's API, but is not endorsed or certified by Etsy.
• You authorize us to store the access tokens or app passwords you provide and to act on your behalf with them strictly for: publishing and scheduling your content; refreshing tokens; reading your own posts, their public engagement and the comments under them; reading commerce and marketing metrics; attributing sales to your posts; importing products and files you choose; and, once Advertising is available and you enable it, creating and changing campaigns on advertising accounts you connect.
• Store and analytics connections are read-only. Advertising accounts are the one exception, and only once Advertising is available.
• When you give us a website address to read, you confirm that we may read it.
• You remain solely responsible for everything you publish through the Service and for complying with the terms of each connected platform.
• You may disconnect any account at any time from Settings, under Channels. Disconnecting deletes the stored credentials immediately, and the data we synced from that account as the Privacy Policy describes.
• We are not responsible for changes to third-party platforms and APIs that affect the Service, including outages, rate limits, the suspension or termination of your account by the platform, or changes to features or permissions.

7. Acceptable Use

You agree not to use the Service to:

• Violate any law, regulation, or third party's rights (including intellectual property, privacy, and publicity rights).
• Upload, import, or use as a reference any artwork, photograph, design, logo, character, or likeness you do not own or hold a license to use, or ask the Service to imitate or reproduce it. See "Other People's Work" below.
• Post, schedule, or distribute content that is illegal, harassing, hateful, defamatory, obscene, or that promotes violence or discrimination.
• Post spam, engage in coordinated inauthentic behavior, or manipulate platform metrics.
• Send email or messages to anyone who has not agreed to receive them from your business, or to purchased, rented or scraped lists, or in breach of anti-spam laws (such as CAN-SPAM, CASL and the GDPR and PECR). We may suspend sending if complaint or bounce rates put the shared sending service at risk.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.
• Post content that contains malware, phishing links, or otherwise attempts to compromise users or systems.
• Reverse engineer, decompile, scrape, or attempt to extract source code or data from the Service except as permitted by law.
• Circumvent rate limits, access controls, or other technical protections of the Service or of connected platforms.
• Use the Service to build a competing product, or train machine learning models on our software, interface, prompts or models.

8. Your Content

• You retain ownership of the text, images, videos, documents and other content you upload to or create within MagikStack ("Your Content").
• You grant us a limited, worldwide, royalty-free license to store, process, transmit and display Your Content to operate, provide and improve the Service for you. That includes sending it to the service providers that process it for us (for example AI model providers, email delivery and file storage, listed in the Privacy Policy) and using your results and feedback to tailor future results for your brand.
• As between you and us, you own the outputs the Service generates for you, to the extent the law allows. Outputs may not be protectable by copyright, and similar outputs may be generated for other people.
• We do not use Your Content or your outputs to train AI models. Our AI providers receive only what a task needs, to return a result to us.
• We may create and use aggregated, de-identified data derived from use of the Service (for example engagement benchmarks by product category) that does not identify you, your brands or your customers, and we may use and share it for any purpose.
• Unless you turn it off in your brand's settings, MagikStack replaces links in your posts with tracked links (on magikstack.ai or on your own domain) so it can count clicks and attribute sales. You are responsible for any disclosure your audience or the law requires.
• Pictures and clips you upload or that the Service makes are stored at unguessable web addresses so connected platforms and our AI providers can fetch them. Anyone who has such an address can open the file. Do not upload media you need to keep private.
• You represent and warrant that you have all necessary rights to Your Content and that publishing it through connected platforms will not violate any law or third-party right.
• You are responsible for backing up Your Content. While we take reasonable measures to protect it, we do not guarantee against data loss.

9. Other People's Work

MagikStack builds pictures and clips from the photos and artwork you give it. That only works, and is only lawful, when the work is yours. This section says what counts as yours, what you may not do with anyone else's, and what happens when someone does it anyway.

What you may use

• Work you made yourself: your own photos, artwork, designs, logos, and product shots.
• Work you hold a license to use in marketing, such as stock media under a license that permits commercial use, or work a photographer, designer, or artist created for you under terms that let you use it this way.
• Work in the public domain.
• If you are not sure you have the rights to something, do not upload it.

What you may not do

• Upload or import another artist's, photographer's, designer's, or brand's work, or a photo of someone else's product, and present it as yours or use it to make your own media.
• Use another person's work as a reference image so the Service reproduces its design, artwork, characters, logo, or distinctive look.
• Ask the Service to copy or imitate the recognizable style of a named living artist, or to reproduce a copyrighted character, a trademark, or a real person's likeness you do not have permission to use.
• Remove watermarks, credits, or rights notices, or otherwise disguise where a work came from.

AI output does not launder rights

• Media the Service generates from an infringing input is itself infringing. You are responsible for it exactly as you are for anything else you upload or publish.

Reporting infringement

• If you believe work you own is being used on MagikStack without permission, email hello@magikstack.ai with: a description of the work and where it appears, your contact details, a statement that you believe in good faith the use is not authorized, and a statement under penalty of perjury that you are the owner or authorized to act for the owner. We will review every notice and remove or disable the material when the notice is complete.
• An account holder whose material is removed may send us a counter notice with the same details and an explanation of their rights; we will share it with the reporting party and may restore the material if no court action follows within a reasonable time.

Consequences

• We remove infringing material when we find it or when it is reported to us, and we may remove the posts, pictures, and clips made from it, including ones already scheduled.
• A first violation we judge unintentional usually brings a warning and removal. A deliberate violation, or a second one, may bring suspension of your account while we review.
• We terminate the accounts of repeat infringers. Termination for infringement is permanent: we may refuse to reopen the account or to open a new one for the same person or business, and we may do so without prior notice where the law or the circumstances require.
• Mana and other payments are not refunded when an account is suspended or terminated for infringement.
• Where the law requires, we may also share information about the account with the rights holder or with law enforcement.

10. AI Features

• The Service uses third-party AI models to write and plan (through Anthropic), to make images, video and music (through models hosted by fal.ai) and, when you forge an AI visibility spell, to answer buyer questions the way their assistants do (OpenAI, Google and Perplexity). Your content, including your product photos, brand guide and the messages you send the mage, is sent to them to produce results. The Privacy Policy names the providers and says what each receives.
• AI output can be inaccurate, biased or outdated. AI images and video can depict your product inaccurately in shape, size, color, text or detail. Our automated quality checks are aids, not guarantees. Check every result against your product and your standards before you publish it, and make sure it complies with the law and with the rules of the platform it goes to. We make no warranty as to its correctness or fitness for any purpose.
• You can choose to review AI output before it publishes, or let MagikStack publish it on its own: for example a plan set to Auto-publish, a review window that approves drafts after a set number of days, or a post set to go out as soon as its picture is ready. If you turn on an automatic option, you authorize MagikStack to publish that output without further review, and you are responsible for it as if you had approved it.
• Scheduled times are targets. We may hold or space posts (for example to keep a gap between posts on one account), and we do not guarantee that a post publishes at an exact time.
• Where a platform lets us declare AI-generated media (today, YouTube), MagikStack sets that declaration for media its AI made. You remain responsible for any labeling or disclosure that a platform's rules or the law require for AI-generated or altered content, including on platforms where we set no flag.
• The mage proposes changes and paid actions and acts on your account only after you confirm them, except for the automatic publishing options you turn on.
• Research and reports may include information read from third-party websites. We do not verify it, and it may be incomplete or wrong. Check it before you rely on it.
• Some features are built but not yet available: the Mail inbox and its automatic replies, Customers (contact lists and email campaigns) and Advertising. When we release one, we will update these Terms and the Privacy Policy first.

11. Intellectual Property

• The Service, including its software, design, trademarks, and content (excluding Your Content and your outputs), is owned by MagikStack LLC and protected by intellectual property laws.
• We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. No other rights are granted.

12. Third-Party Services

The Service connects to the platforms you choose and runs on service providers we choose (hosting, AI models, email delivery, payments and analytics). The Privacy Policy lists them. Your use of a connected platform through MagikStack is also subject to that platform's terms and privacy policy. We are not responsible for the actions, content, or policies of third parties.

13. Termination

• You may stop using the Service at any time. You can delete your account from Account Settings (at the bottom of the Profile tab) or by emailing hello@magikstack.ai.
• Deleting your account cancels any plan you still hold, forfeits unused mana, deletes every portfolio you own with everything in it (your teammates lose access to those portfolios), removes you from portfolios you belong to, and removes your data from our systems as the Privacy Policy describes. It cannot be undone.
• We may suspend or terminate your account, with or without notice, if you breach these Terms, if your use poses a security or legal risk, or if we are required to do so by law or by a connected platform.
• Accounts terminated for using other people's work without permission (see "Other People's Work") are closed permanently and are not eligible for a refund.
• Upon termination, your right to use the Service ends and we delete your data in accordance with our Privacy Policy, keeping only what the law requires us to keep.

14. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT POSTS WILL PUBLISH SUCCESSFULLY, OR AT AN EXACT TIME, TO EVERY CONNECTED PLATFORM.

DISCLAIMER: THIS APPLICATION IS SOLELY PROVIDED BY MAGIKSTACK LLC (THE "APPLICATION DEVELOPER"). YOU ACKNOWLEDGE THAT ETSY, INC. AND ITS AFFILIATES ARE NOT THE APPLICATION DEVELOPER, DO NOT PROVIDE THE APPLICATION SERVICE, AND MAKE NO WARRANTIES OF ANY KIND WITH RESPECT TO THE APPLICATION OR DATA ACCESSED THROUGH IT.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL MAGIKSTACK LLC, ITS OFFICERS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).

16. Indemnification

You agree to defend, indemnify, and hold harmless MagikStack LLC and its personnel from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with (i) Your Content, (ii) your use of the Service, including anything published, sent or launched through an automatic option you turned on, (iii) your violation of these Terms, or (iv) your violation of any law or third-party right.

17. Changes to the Service or These Terms

• We may add, change, or remove features of the Service at any time.
• We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page and, for material changes, make reasonable efforts to notify you. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

18. Governing Law and Disputes

These Terms are governed by the laws of the State of California, USA, without regard to its conflict of law principles. The exclusive venue for any dispute will be the state or federal courts located in California, and you consent to the personal jurisdiction of those courts. Nothing in this section limits either party's ability to seek injunctive relief in any competent court.

19. Contact

Questions about these Terms? Email us at hello@magikstack.ai.